The products manufactured by BEDLINE have been certified by the Instituto Tecnológico del Mueble, Madera, Embalaje y afines, according to the UNE EN 1725:1998 standard, in terms of safety, healthiness, design and durability.

The main materials used in their manufacture are of the highest quality and do not contain any substances affected by the European REACH regulation.

BEDLINE offers a general warranty of 2 years to the owner against any manufacturing defect from the date of delivery of the product. Except for those which include the 5-year indicator, this increase in the guarantee only covers defects or deterioration of the structure.

  1. All products are guaranteed against manufacturing defects.
  2. If you detect defective products, you must notify BEDLINE in writing of the location of the defect.
  3. Repaired products or replaced parts will be at NO charge and with the same warranty period.
  4. Once the product has been checked, if it is determined that the cause of the malfunction is unrelated to the product itself, it will be returned to the customer freight collect.
  5. When requesting the return, a copy of the delivery note or invoice must be enclosed.

In accordance with the provisions of Law 23/2003 of Guarantee in the Sale of Consumer Goods. The following actions are NOT considered as non-conformity of the goods and therefore do NOT entitle the customer to the provision of a guarantee:

  • Deterioration caused by improper or inadequate use of the product; Heavily soiled and in unsuitable hygienic conditions;
  • When a BEDLINE product has been modified or repaired without the authorisation of BEDLINE;
  • Wear and tear caused by use, including stains and tears in the fabric;
  • When the product has been damaged as a result of poor maintenance, improper use or any other reason.

New products may give off some odour during the first few days, which disappears after a few days and is not harmful; Threads in the seams generated in the making of the product appear as a consequence of the sewing system used, they do not prevent the optimal use of the product. Tolerances on widths, lengths and thicknesses correspond to (+/- 10 mm - 15 mm) in widths and (+/- 10 mm - 30 mm) in lengths.

In order to file a claim, you must present/attach the original invoice or receipt and the warranty card as proof of purchase. BEDLINE additionally offers a commercial guarantee, in accordance with the provisions of article 125 of Royal Legislative Decree 1/2007 of 16 November. The Commercial Warranty will be effective on any BEDLINE product that has been sold at any of BEDLINE's Official Distributors in Spain.

Components and accessories not manufactured by BEDLINE (legs, castors, hydraulics, lifting mechanisms) are covered by a full 2-year warranty.

Commercial Management